Is Eliza was here a member of ABTA, SGR and ATOL?

ABTA

When you book a package holiday that does not include travel by air, you are financially protected by ABTA. Eliza was here is a trading name operated by Sunweb Group GmbH. Sunweb Group GmbH's membership number is Y3497. For more information on what this means to you, visit our Financial Protection page.

We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. Further information on the Code and arbitration can be found at https://www.abta.com/.

ATOL

All flight inclusive packages booked from 01-02-2023 are financially protected by ATOL. Eliza was here is a trading name operated by Sunweb Group GmbH. Sunweb Group GmbH's ATOL number is #11956. For more information on what this means to you, visit our Financial Protection page.

SGR

If your flight package was booked before 01-02-2023 then your flight-inclusive holiday is financially protected by an institution called SGR. Eliza was here is a trading name operated by Sunweb Group GmbH. Sunweb Group GmbH's membership number is 3609.

For further information please contact SGR:

Adress:

Admiraliteitskade 73

3063 ED Rotterdam

The Netherlands

Phone number: +31 (0)10 414 6377

Website: https://www.sgr.nl/english/