20+ years of experience - consumer rating 9.1 - Member of ABTA and ATOL
  1. Guides
  2. Are there reps/ guides at the destination?

Help center

Are there reps/ guides at the destination?

There is no guide available, but in case of emergency there is always a contact person on site to help you. You can also always call the emergency number of Eliza was here in an emergency. You can find this on your travel documents.



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Thank you! We are happy to hear that we have resolved your doubts.

We are sorry to hear this.

Don't hesitate do contact us using the contact information below so we can help answer your questions.

WhatsApp or call us!

You can call us or send a WhatsApp
message via the following phone number:
+442076608450.

Opening hours:
Mon-Fri 8:00-17:00 
Sat-Sun Closed 
Click here to view our adjusted opening
hours

 

Send us an email  

Do you have a question? You can contact us by sending an email via our contact form.

Live chat

When our live chat is available, it shows up on your screen and you can start a conversation with one of our specialists immediately.  



My Eliza

Use your account to: 

  • Check your booking
  • Change your booking
  • Cancel your booking 

Go to My Eliza 

Special holidays

Do you want advice for a custom holiday? Use one of our forms to specify how we can help! 

Request a tour/custom holiday

Business address

Eliza was here
Part of Sunweb Group UK Ltd
83 Victoria Street
London
SW1H 0HW
United Kingdom

Social media

Ask your question via Facebook Messenger or Instagram DM. 

About Eliza was here

  • Eliza's story 
  • Working at Eliza was here 
  • Organisation 
  • Collaboration 

Read more

WhatsApp or call us!

You can call us or send a WhatsApp
message via the following phone number:
+442076608450.

Opening hours:
Mon-Fri 8:00-17:00 
Sat-Sun Closed 
Click here to view our adjusted opening
hours

 

Send us an email  

Do you have a question? You can contact us by sending an email via our contact form.

Live chat
When our live chat is available, it shows up on your screen and you can start a conversation with one of our specialists immediately.  



My Eliza

Use your account to: 

  • Check your booking
  • Change your booking
  • Cancel your booking 

Go to My Eliza 

Special holidays

Do you want advice for a custom holiday? Use one of our forms to specify how we can help! 

Request a tour/custom holiday

Business address

Eliza was here
Part of Sunweb Group UK Ltd
83 Victoria Street
London
SW1H 0HW
United Kingdom

Social media

Ask your question via Facebook Messenger or Instagram DM. 

About Eliza was here
  • Eliza's story 
  • Working at Eliza was here 
  • Organisation 
  • Collaboration 

Read more