20+ years of experience - consumer rating 9.1 - Member of ABTA and ATOL
  1. Special luggage
  2. Can I take a wheelchair on the plane?

Help center

Can I take a wheelchair on the plane?

It is possible to take a wheelchair with you during your holiday. It is important that we register your wheelchair in advance for the flight, transfer and accommodation.


If you are bringing a wheelchair, please contact us so we can request this at the airline, transfer and accommodation. In order to request the wheelchair, we need the following information:


- What kind of wheelchair do you travel with (foldable or not)?

- What are the dimensions of the wheelchair unfolded?

- What are the dimensions of the wheelchair when folded?

- What is the weight of the wheelchair?

- Do you need guidance at the airport?

- Can you walk long distances, climb stairs (e.g. bus steps) or not walk at all?

- Is it necessary that a special transfer is requested for you?

- Is it important that a special / adapted room is requested?

- Do you have any other special wishes?


There may be additional charges for the transfer. We will inform you of this as soon as we have received information about this.

Has this question been useful? Yes / No
Thank you! We are happy to hear that we have resolved your doubts.

We are sorry to hear this.

Don't hesitate do contact us using the contact information below so we can help answer your questions.

WhatsApp or call us!

You can call us or send a WhatsApp
message via the following phone number:
+442076608450.

Opening hours:
Mon-Fri 8:00-17:00 
Sat-Sun Closed 
Click here to view our adjusted opening
hours

 

Send us an email  

Do you have a question? You can contact us by sending an email via our contact form.

Live chat

When our live chat is available, it shows up on your screen and you can start a conversation with one of our specialists immediately.  



My Eliza

Use your account to: 

  • Check your booking
  • Change your booking
  • Cancel your booking 

Go to My Eliza 

Special holidays

Do you want advice for a custom holiday? Use one of our forms to specify how we can help! 

Request a tour/custom holiday

Business address

Eliza was here
Part of Sunweb Group UK Ltd
83 Victoria Street
London
SW1H 0HW
United Kingdom

Social media

Ask your question via Facebook Messenger or Instagram DM. 

About Eliza was here

  • Eliza's story 
  • Working at Eliza was here 
  • Organisation 
  • Collaboration 

Read more

WhatsApp or call us!

You can call us or send a WhatsApp
message via the following phone number:
+442076608450.

Opening hours:
Mon-Fri 8:00-17:00 
Sat-Sun Closed 
Click here to view our adjusted opening
hours

 

Send us an email  

Do you have a question? You can contact us by sending an email via our contact form.

Live chat
When our live chat is available, it shows up on your screen and you can start a conversation with one of our specialists immediately.  



My Eliza

Use your account to: 

  • Check your booking
  • Change your booking
  • Cancel your booking 

Go to My Eliza 

Special holidays

Do you want advice for a custom holiday? Use one of our forms to specify how we can help! 

Request a tour/custom holiday

Business address

Eliza was here
Part of Sunweb Group UK Ltd
83 Victoria Street
London
SW1H 0HW
United Kingdom

Social media

Ask your question via Facebook Messenger or Instagram DM. 

About Eliza was here
  • Eliza's story 
  • Working at Eliza was here 
  • Organisation 
  • Collaboration 

Read more