20+ years of experience - consumer rating 9.1 - Member of ABTA and ATOL
Travelling with peace of mind has never been more important. This is why we have introduced our Eliza Safe & Secure package so you can book and travel with complete confidence.
No matter which package holiday you book with us, you are always financially protected. Eliza was here is a member of ATOL, ABTA & SGR. Meaning you can fly with confidence knowing you are financially protected by ATOL. Or book a self-drive holiday where you can travel safely in the knowledge you are fully protected by ABTA. As an ABTA member, we adhere to ABTA's Code of Conduct and are obliged to maintain a high standard of service to all our customers. SGR offers financial coverage and security for our flight package holidays.
Our repatriation guarantee ensures that you get home safe and sound no matter what happens. It’s included in all our flight package holidays.
If you plan on booking a holiday but are concerned that you will not get your money back if the situation changes with regards to COVID-19, you do not need to hesitate. If the foreign travel advice for your destination changes two weeks before your departure due to COVID-19, you will get a cash refund, within 14 days.
At Eliza was here, we do not pass on rising fuel prices and air taxes to our customers. You can rest assured that if you have already booked your holiday with us, you will never be faced with unpleasant surprises afterwards. The price you paid is the price it stays. Read more about our fixed ticket prices here.
